Warning: ksort() expects parameter 1 to be array, object given in /home/eonreality/developer.eonreality.com/wp-content/plugins/bbpress/includes/core/template-functions.php on line 316
FAQ – EON Developer

FAQ

 

For EON 8 and later versions it may sometimes help support to get a logfile for a computer that have issues with activation of a Serial number.

1. Start EON Studio and select Help/Manage Licenses OR run EON License Tool from the start menu
2. Select View Licensing Info
3. Click the Options button and select Select path for logfiles
4. Select your path, click OK
5. Click the Options button and select Logging Enabled – ensure there’s a checkmark next to Logging Enabled.
6. Restart EON software, find the logfile in the folder you selected before

An easy way to check what exact version of EON Software Platform was used to create a certain EON Application (*.eoz) file is to use a tool called EON Dependency Walker which is a part of any EON Software Platform installation package. Shortcut to the tool can be usually found in Start menu. The tool can be also executed using EonDepends.exe file located in the EON Software Platform installation path into the folder called Bin.

Just drag and drop your .eoz or .edz file into the window of EON Dependency Walker and you will see detailed information about EON Software Platform modules used in creation of the specific file.

faq_mk_eondependency_01

EON Studio users can have now multiple versions of EON Software Platform installed on their computers (this also include EON Viewer). In situation when you would like to open your eoz or edz file with specific version of the software use right mouse for context menu on the file and from option Open With select the version you would like to use. Also drag and drop of the file onto opened window of EON Software Platform or EON Viewer in specific version should work. It is worth to mention that our software have Open… option in located in File menu.

Please contact your EON Reality sales representative if you have not yet received a license certificate with serial number(s). To help speed up the handling, please include the order number.

Please contact your EON Reality sales representative if you have not yet received a license file. Please include the mac address for the computer. To help speed up the handling, please include the order number.